Disclaimer / Privacy Policy

The inclusion of advertising, or logos or Web site links provided by any third-party on any Raccoon Abilities Inc property, or on www.abilities.com or any other Abilities Expo Web sites, or in Raccoon Abilities Inc publications, new letters or Abilities Expo related materials are provided by Raccoon Abilities Inc for your convenience only. The statements and claims made in such advertising or third party materials are solely that of the entity purchasing advertising space or author of such materials. Raccoon Abilities Inc does not evaluate advertised products or services nor assess advertising or promotional claims.

Neither the appearance of advertising in Raccoon Abilities Inc or on www.abilities.com or any other Abilities Expo Websites, publications or newsletters, nor reference to any products or services therein, shall in anyway whatsoever constitutes a guarantee, warranty or endorsement by Raccoon Abilities Inc or Abilities Expo of the quality, merchantability, functionality or value of such advertised products or services, or of any claims made by the manufacturers, retailers or representatives of such products or services.

Personal Advice:
The Site Content is provided for the interest of our readers. For specific information about a condition, disease, diagnosis or treatments, we encourage you to seek the advice of professionals. We try to offer information we have found to be in the interests of the communities we serve but we do not endorse nor do we make any representations or warranties for any specific tests, physicians, procedures, opinions, or other information that may appear on the Sites. We are not liable for any direct, indirect, consequential, special, exemplary or other damages that may result from your accessing the sites, including but not limited to, economic loss, injury, illness or death as a result of your access to the site.

Privacy:
Abilities Expo does not sell or share your contact information. We will use it to keep you informed about Abilities events in your area, as well as important disability-focused issues and products.

Fulfilment Policy

1. Description of Services:
We offer exhibition booth space at various cities across the United States, specifically designed to bring together buyers and sellers of disability products in convention centers and trade show venues. The booth space is sold as a designated area on the exhibition floor, equipped with pipe and drape style walling to separate booths. Please note that the booth cost includes only the space; no additional services, furniture, or utilities are provided as part of this package.

2. Purchase Currency:
All booth spaces are sold exclusively in US dollars (USD).

3. Customer Service Contact:
For any inquiries regarding booth space, please contact our team:

• Show Director: [Katy Roberts, +44 7887951591, [email protected]]
• Operations Director: [Debbie Barbieri, +1 714 612 6565, [email protected]]
• Sales Directors: [Valerie Teague, +1 310 902 2908, [email protected], Julienne Dallara, +1 818 441 8948, [email protected]]
• Marketing Director: [Kevaleen Lara, +1 310 210 3138, [email protected]]

We are available to answer any commercial or operational questions related to your booth space.

4. Fulfilment and Cancellation Policies:
Payment Schedule:

• 25% of the total booth fee is due upon signing the contract.
• 50% of the total booth fee is due 6 months prior to the show date.
• 100% of the total booth fee is due 3 months prior to the show date.
• Payments not received within 90 days of the first show date are subject to a 10% penalty on the total fee. If payments, including late fees, are not received on time, the exhibitor will not be allowed to participate in the show.

Non-Refundable Deposit:

• A non-refundable deposit of 25%-100% of the total fee is required upon returning the signed contract to secure booth space. The exact deposit amount will depend on the timing and specifics of the contract. Exhibitors will not be allowed to participate in the show until all fees are paid in full.

Booth Assignment and Changes:

• Booth space is assigned upon receipt of the deposit. Non-payment by the deadlines may result in cancellation or relocation of the booth space. Final booth assignments are at the sole discretion of Show Management, and while preferences are considered, they are not guaranteed. Corner booths incur an additional charge of $200 per corner.

No Return Policy:

• Due to the nature of our services, we do not offer a return policy for purchased booth spaces.

Cancellation Policy:

• Cancellation and Liquidated Damages: In the event the exhibitor seeks to cancel this license for exhibition space, withdraw from the show, or reduce its space requirements, the exhibitor acknowledges that Show Management would be harmed and suffer loss, and that it would be difficult to determine the precise value of that harm. All cancellations, withdrawals, or requests for reduction in space must be in writing, either by email or certified mail, return receipt requested. The cancellation, withdrawal, or reduction in space date will be determined by the email date or postmark date on the notice.

• Fees:
  • If the cancellation or reduction in space occurs more than six months before the first day of the show, the exhibitor is liable for 50% of the total booth space fee.
  • If the cancellation or reduction in space occurs three months or less before the first day of the show, the exhibitor is liable for 100% of the total booth space fee.
• Administrative and Processing Fee: Any request to cancel, withdraw, reduce space, or transfer commitment and deposits to another show must include a $150.00 administrative and processing fee per booth. Approval of such requests is at the sole discretion of Show Management.
• Consequences of Non-Participation: Any cancellation or failure to occupy the assigned exhibition space may result in the partial or complete forfeiture of the exhibitor’s rights under any applicable sponsorship agreements, including the right to present speakers or participate in any conference component of the show.
• Default: If the exhibitor fails to make payments as required, Show Management reserves the right to retain all deposits and monies paid. Show Management may license the vacated space to another exhibitor without rebating any fees to the defaulting exhibitor, who remains liable for the full balance under the agreement. The exhibitor is also liable for all collection costs, including attorneys’ fees, court costs, and interest.
• Force Majeure: Show Management will not be liable for failure to deliver exhibit space due to events beyond its control, including but not limited to acts of God, war, insurrections, strikes, legal authority, or cancellation of the show. In such cases, Show Management will reimburse the exhibitor on a pro-rata basis of amounts paid, minus legitimate expenses incurred (e.g., rent, advertising, salaries). If Show Management cancels the show for reasons other than force majeure, the exhibitor waives all claims against Show Management and agrees to accept a refund of all payments as full satisfaction of any claims.

Reduction of Booth Space:

• Exhibitors may request to reduce their booth space in writing, subject to an administrative fee based on the timing of the request:
  • More than 180 days before the show: No fee.
  • Between 180 and 90 days before the show: $250 per booth unit.
  • Within 90 days before the show: $500 per booth unit.
• Show Management will consider these requests based on the best interests of the show.

Transfer of Booth Space to Another Show:

• Exhibitors may request to transfer their contracted booth space to another show within the same calendar year, subject to the following fees:
  • For the same size booth:
    • More than 180 days before the show: $250 per booth unit.
    • Between 180 and 90 days before the show: $500 per booth unit.
    • Within 90 days but more than 60 days before the show: $1,000 per booth unit.
    • Within 60 days before the show: forfeiture of all deposits, plus all amounts due.
  • For a larger booth:
    • More than 180 days before the show: No charge.
    • Between 180 and 90 days before the show: $250 per booth unit of the original booth size.
    • Within 90 days but more than 60 days before the show: $500 per booth unit of the original booth size.
    • Within 60 days before the show: $1,000 per booth unit of the original booth size, plus the cost of additional space.
  • For a smaller booth:
    • More than 180 days before the show: $500 per booth unit of the original booth size.
    • Between 180 and 90 days before the show: $1,000 per booth unit of the original booth size.
    • Within 90 days but more than 60 days before the show: $1,000 per booth unit of the original booth size, plus an additional fee of $1,500 per booth unit.
• All transfer requests are subject to Show Management’s approval, based on the best interests of the show and the other affected Abilities Expo shows.

No Delivery Policy:

• The booth space is assembled by our contracted team before the event opens. Customers are responsible for setting up their products and services within their designated booth space. The booth and all related structures are removed by our team at the conclusion of the event.

5. Legal and Export Information:
The booth space is a temporary service provided by us, the exhibition/show organizers, and cannot be physically exported or shipped.

6. Business address:
c/o Thorelli & Associates, 70 West Madison Street, Suite 5750, Chicago, 60602, IL, United States

7. Multi-Show Discounts:
Discounts are offered for booking multiple shows within the same calendar year, based on the number of shows booked and deposits received at the time of contract signing. Discounts apply to future shows booked within the same year and are not applied retroactively.